PagerDuty-ServiceNow integration error: Cannot commit Update Set ‘pagerduty-v7.6’ because: Scope ‘x_pd_integration’ is not ‘Global’, not found in instance, but is found in app store. Install application from app store. Resolve the problem before committing.

PagerDuty-ServiceNow integration error: Cannot commit Update Set ‘pagerduty-v7.6’ because: Scope ‘x_pd_integration’ is not ‘Global’, not found in instance, but is found in app store. Install application from app store. Resolve the problem before committing.

I’m trying to install PagerDuty v7.6 on ServiceNow, but i got this error

Cannot commit Update Set ‘pagerduty-v7.6’ because: Scope ‘x_pd_integration’ is not ‘Global’, not found in instance, but is found in app store. Install application from app store. Resolve the problem before committing.

How did i fix it?

I opened the pagerduty_7.6.xml file , replace all x_pd_integration with xxxx_pd_integration

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